Case Study: 15Five addresses integration issues 4 days faster with Merge
Key results
The challenge
15Five, a strategic performance management platform, needed to provide HRIS integrations that many customers consider a key buying criterion. It managed integrations across in-house developers and a third-party solution, but the third-party tool lacked responsive support, visibility, and flexibility.
The solution
15Five consolidated onto Merge's HRIS Unified API, taking 10 HRIS integrations live including UKG, ADP, and BambooHR.
“When any integration issues come from Merge, we're able to address them 4 days faster on average than issues that come from native integrations or the other 3rd-party tool we've relied on.”
LBLaura Cristobal BoyerSenior Product Manager, 15Five
The results, in context
With Merge, 15Five addresses integration issues on average 4 days faster than with native integrations or its prior third-party tool, and cut its development cycle timelines for integration-related work in half or more.