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Case Study: 1up.ai reduces missed meetings by 50% with Calendly

1up.ai Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
1up.ai
Industry
Sales technology
Challenge
High no-show rates were costing inbound sales opportunities.
Headline result
50% fewer missed meetings

Key results

50%
Fewer missed meetings
40%
Increase in international bookings
28%
Increase in demo attendance rates
Driven by reminder emails
50%
Faster support response times

The challenge

1up.ai generates 95% of its revenue from inbound signups, so missed meetings and scheduling delays directly cost the company sales opportunities. High no-show rates and back-and-forth scheduling emails created friction for prospects and reps alike.

The solution

1up.ai adopted Calendly to automate booking, replacing manual emails and calendar invites with self-service scheduling links and pre-configured reminder emails. Time-zone-friendly scheduling removed friction for global buyers.

Calendly eliminated so much back-and-forth that our demo booking velocity doubled in the first month.

GA
George Avetisov
CEO, 1up.ai

The results, in context

Missed meetings dropped by 50% and international bookings rose 40% as global customers booked more meetings. Reminder emails drove a 28% increase in demo attendance rates, support response times improved by 50%, and the team's demo booking velocity doubled.

Products used

Calendly Calendly SchedulingCalendly WorkflowsCalendly Reminders