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Case Study: Acxiom speeds time-to-market ~30% and lowers operational costs ~15% with Databricks

Acxiom Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Acxiom
Industry
Marketing & Advertising
Challenge
Fragmented data prevented a unified customer view at scale.
Headline result
Unifying customer data across hundreds of billions of monthly transactions

Key results

~30%
Faster time-to-market of customer insights
~15%
Reduction in operational costs

The challenge

Acxiom, a data and marketing technology company, needed to migrate to the cloud to scale infrastructure supporting hundreds of billions of transactions monthly while resolving data fragmentation that prevented unified customer views.

The solution

Acxiom implemented the Databricks Data Intelligence Platform with Delta Lake as a centralized data store to unify customer data and enable secure analytics.

Databricks has been a critical component in transforming how we do business. It's leading our various teams down a new path we didn't have access to before.

BG
Bhavna Godhania
Senior Director, Strategic Partnerships, Acxiom

The results, in context

Acxiom reported approximately 30% faster time-to-market of actionable customer insights and roughly 15% lower operational costs.

Products used

Databricks Databricks Data Intelligence PlatformDatabricks Delta Lake