Case Study: How AirLogix doubled revenue three years running with ServiceTrade
Key results
The challenge
AirLogix, an HVAC and refrigeration solutions provider, wanted to scale revenue and reposition its customer base toward corporate accounts while reducing manual effort in quoting and service delivery.
The solution
AirLogix adopted ServiceTrade to manage quoting and service operations, using it to accelerate proposal turnaround and support a shift in customer mix.
“Each year, for the first three years after purchasing ServiceTrade, we were able to double our revenue – with the same if not less work. In year four we were able to get 50% more revenue.”
GDGabe DomenikosDirector of Operations, AirLogix
The results, in context
For the first three years after adopting ServiceTrade, AirLogix doubled revenue each year with the same or less work, then grew revenue an additional 50% in year four. The company maintained the same work volume with 20 fewer technicians, shifted its mix from 80% private clients to 10% (with corporate clients now 90% of the business), and cut quote generation from 3-5 days to same day.