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Case Study: Athena Software triples video views and drives a 12.5% email click-through rate with Wistia

Athena Software Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Athena Software
Industry
Healthcare Software
Challenge
Turning video into a measurable lead-nurture channel.
Headline result
Athena Software adopted Wistia with its HubSpot integration and reports tripling its video views, a 23.4% email open rate and 12.5% click-through rate (versus a typical 1.5-3.5%), and expanding from one to twelve video-driven drip streams.

Key results

12.5%
Email click-through rate
vs. typical 1.5-3.5%
23.4%
Email open rate
3x
Video views and library growth
both tripled
73%
Engagement rate on top video
~3,000 views

The challenge

Athena Software, which makes web-based case-management software for health and social-services organizations, wanted to use video more effectively across its marketing and to measure how prospects engaged with it.

The solution

Athena hosts video on Wistia's Pro plan with a custom player and uses the HubSpot integration to embed and track videos across landing pages and email drip campaigns.

We saw an open rate of 23.4% and a click-through rate of 12.5%, compared to our typical click-through rates between 1.5% and 3.5%.

JF
Jordan Fox
Sales & Marketing, Athena Software

The results, in context

Athena reports its initial landing-page video tripled in views and that its overall video library and views tripled after signing on. A video-led email campaign produced a 23.4% open rate and a 12.5% click-through rate versus a typical 1.5-3.5%, and the team expanded from one to twelve drip marketing streams; one video reached nearly 3,000 views at a 73% engagement rate, as published by Wistia.

Products used

Wistia Wistia Video HostingWistia Wistia Customizable Player