Case Study: Auctane achieves 356% ROI in 3.5 months with Tray
Key results
The challenge
Auctane, the parent company of shipping brands including ShipStation, Stamps.com, and ShipEngine, relied on manual processes for tasks such as user provisioning across a small IT team. Leadership wanted to accelerate output without expanding headcount.
The solution
Auctane adopted the Tray platform to automate provisioning and integration workflows across systems including Okta, Salesforce, Zendesk, and JIRA, expanding from an initial handful of workflows.
“Tray offers the flexibility and modularity we need to really accelerate the output of our small IT team.”
RPRyan PestaCorporate IT Manager, Auctane
The results, in context
Auctane reported a 356% return on investment within 3.5 months and annual savings of over $200K. Automating provisioning saved the team roughly 50 hours per month, and the IT team reported a 30% productivity boost alongside faster delivery velocity.