Business ServicesSourced
Case Study: Balto flattens the learning curve and increases revenue for Arsenal Business Growth
Arsenal Business Growth Case StudySourced & dated by Case Study Desk
Key results
The challenge
Arsenal Business Growth, a St. Louis-based BPO agency, onboarded new sales agents over roughly six months, slowing how quickly reps could contribute. The company wanted to shorten ramp time and scale results across its team.
The solution
Arsenal deployed Balto's Real-Time Guidance to prompt agents live on calls and standardize its sales approach during onboarding.
“We've added almost $250,000 MRR since implementing Balto back in 2019 and have 10x'd our sales appointments scheduled.”
AAAaron AsherOwner, Arsenal Business Growth
The results, in context
After implementing Balto, Arsenal reduced training time from about six months to one month, an 83% reduction. The company added almost $250,000 in monthly recurring revenue and reported 10x more sales appointments scheduled since adopting Balto in 2019.
Products used
Balto Real-Time Guidance