Case Study: Capital One accelerates transformational learning through Udemy Business
Key results
The challenge
Capital One's global workforce of more than 50,000 required a broad range of skill-building resources to retain talent and deliver on business strategies. The company runs a mix of online and instructor-led programming, including its internal Tech College, and sought further customization to keep engineers, product managers, and designers current on cutting-edge technology skills.
The solution
Capital One partnered with Udemy Business to give associates self-driven access to thousands of courses, integrating the content into programs such as Tech College and dedicated learning time to upskill in critical technologies.
“Our Udemy Business adoption has grown significantly since first launch — specifically, over 63K hours of course content consumed. And with our monthly ‘Invest in Yourself’ program, this rises to 600K learning minutes each Friday.”
ELEric LawsonSenior Director of Technology Learning, Capital One
The results, in context
Capital One reported associates reaching passed exams 13 days faster, 92.5% of learners rating Udemy Business content as very helpful to success in their roles, and a 12% retention increase in in-demand tech roles. The company also cited over 63,000 hours of course content consumed since launch.