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Case Study: Cribl saves 1,000+ development hours and 3+ headcount with Metronome

Cribl Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Cribl
Industry
Observability
Challenge
Launching Cribl.Cloud required real-time, usage-based billing that would have taken months to build in-house.
Headline result
Cribl reports saving 1,000+ development hours and the equivalent of 3+ engineering headcount with Metronome, implementing pricing changes in minutes instead of months.

Key results

1000+ hrs
Development hours saved
3+
Engineering headcount saved
at least 3-4 headcount
Minutes vs. months
To implement a pricing change

The challenge

Preparing to launch Cribl.Cloud with a new consumption-based pricing model, Cribl needed a back-end system supporting real-time, usage-based billing integrated with its accounting and finance data. Building and maintaining that in-house would have diverted a lean engineering and product team from its core product.

The solution

Cribl adopted Metronome's out-of-the-box consumption-based billing infrastructure with developer-friendly APIs, a business-user UI, customer-facing dashboards, and integrations across its existing stack (Segment, Looker, Snowflake, Salesforce). The team can create and change plans directly, without ongoing engineering work.

A problem that would have taken us months to solve and build ourselves, Metronome solved in minutes.

MB
Manish Bhaskar
Director of Product Management, Cribl.Cloud

The results, in context

Cribl reports saving 1,000+ development hours and at least 3-4 engineering headcount by using Metronome rather than building billing itself. Pricing changes that would have taken months to build now take minutes, letting the team continue to experiment with pricing on Cribl.Cloud.

Products used

Metronome Metronome usage-based billing platform