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Case Study: Deel reaches a 99.97% payment delivery rate and launches 19 countries in two years with dLocal

Deel Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Deel
Industry
HR & Payroll Software
Challenge
Pay global remote teams reliably across many emerging markets.
Headline result
One API replaces country-by-country payout integrations for a global payroll platform

Key results

99.97%
Payment delivery rate
over 700 payment methods
19
Countries launched in two years
via one API
2.0%+
Reduction in payment issues

The challenge

Deel operates a global payroll and Employer of Record platform that must pay contractors and employees across many emerging markets, where local financial systems are fragmented and each country typically requires its own payment integration. The company needed a way to add new countries and local payment methods quickly without building and maintaining separate connections for each market.

The solution

Deel integrated dLocal's Payouts product through a single API, using dLocal's connectivity to over 700 payment methods to disburse funds in local currencies. The One dLocal model let Deel manage payments across supported countries through one integration and one contract.

dLocal's One API and the great team made it so simple to integrate new countries, we were able to launch over 19 countries in the past 2 years.

DW
Dan Westgarth
COO at Deel

The results, in context

According to the case study, Deel achieved an industry-leading payment delivery rate of over 99.97% and reduced payment issues by over 2.0% using dLocal's connectivity. Deel launched over 19 countries in two years through the single API and reported increasing its payments volume by many multiples over the partnership.

Products used

dLocal dLocal PayoutsdLocal One dLocal API