Retail / consumer goodsSourced
Case Study: Freshly Picked saves three hours a day on social with Agorapulse
Freshly Picked Case StudySourced & dated by Case Study Desk
Key results
The challenge
Freshly Picked, a consumer brand built on social media, felt the pressure of managing a growing volume of comments and customer interactions across its social platforms. The team needed to respond consistently without letting engagement slip.
The solution
Freshly Picked used Agorapulse's unified inbox and monitoring to manage comments and customer conversations from one place.
The results, in context
Freshly Picked cut the hours its team works by three hours each day using Agorapulse. The team reported that it was no longer missing customer interactions and could answer every question and monitor comments across platforms.
Products used
Agorapulse InboxAgorapulse MonitoringAgorapulse Listening