Case Study: Kura Sushi USA streamlines restaurant openings with Smartsheet
Key results
The challenge
Kura Sushi USA was opening restaurants at a fast pace and coordinating the process across many departments that relied on Excel. The company needed better visibility from lease execution to restaurant opening.
The solution
Kura Sushi standardized its restaurant-opening workflows on Smartsheet, moving 44 departments off Excel and improving cross-departmental collaboration and visibility.
“The implementation of Smartsheet has been one of the factors helping the process from lease execution to restaurant opening run more smoothly.”
YSYuko SasakiDirector of Board Administration and Executive Assistant, Kura Sushi USA
The results, in context
During its Smartsheet rollout, Kura Sushi USA reported a 17% annual increase in sales and a 20% annual increase in store openings, with the platform cited as one contributing factor. Forty-four departments moved from Excel to Smartsheet.