Managed Services (MSP)Sourced

Case Study: Synoptek reduces costs by 80% and alerts by 60% with LogicMonitor

Synoptek Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Synoptek

Industry

Managed Services (MSP)

Challenge

Tool sprawl and duplicate monitoring licensing from acquisition-driven growth

Headline result

Synoptek consolidated monitoring tools, cutting licensing costs 80% and alerts 60%

Key results

80%

Cost reduction in licensing

60%

Reduction in overall alerts

The challenge

Synoptek, a global systems integrator and managed IT services provider, grew through acquisitions that left it with duplicate monitoring-tool licensing and significant tool sprawl. It needed a unified SaaS platform to consolidate monitoring, reduce cost, and simplify operations.

The solution

Synoptek standardized on the LogicMonitor platform for its agentless architecture, flexibility, and rapid deployment, replacing legacy monitoring tools with a single SaaS solution.

The results, in context

According to LogicMonitor's published case study, Synoptek reduced licensing costs by 80% and overall alerts by 60% after consolidating onto the platform. Figures are quoted from LogicMonitor's public case-study page and dated.

Products used

LogicMonitor LM Envision