Case Study: Medallia runs tests 48X faster with Applitools Visual AI
Key results
The challenge
Medallia wanted to validate UI quality on every build, but achieving broad visual coverage manually or with its prior approach took about four hours per build. That was too slow to run with every build while maintaining the coverage the team wanted.
The solution
Medallia adopted Applitools Visual AI with a Storybook integration, adding automated visual tests into its build process alongside existing unit tests.
“Our quality increases exponentially with Applitools. We run it with every build - which takes around five minutes.”
WHWalt HarrisHead of Quality, Medallia
The results, in context
With Applitools, Medallia achieved 48X faster test runs, reducing a roughly four-hour process to about five minutes while expanding coverage, and reached 100% build validation. Adoption grew from a two-person pilot to about 20 engineers.