Case Study: Ryanair cuts SOX audit time 90% and saves 1,000+ hours a year with PagerDuty
Key results
The challenge
Ryanair set an ambitious goal to fly 300 million passengers annually by 2034, effectively doubling capacity. The team had many small-scale automations running everywhere but nothing wrapping them together, and manual work interrupted engineers and hurt morale.
The solution
Ryanair deployed PagerDuty Runbook Automation Self-Hosted to consolidate and orchestrate recurring processes, with self-healing workflows that attempt automated remediation before looping in an engineer.
“We've saved more than 1,000 human hours annually.”
DIDiego InfiestaInfrastructure Manager, Ryanair
The results, in context
PagerDuty now facilitates the execution of over 25,000 jobs daily at Ryanair. The team saved more than 1,000 human hours annually and reduced the time spent on Sarbanes-Oxley (SOX) audits by 90%, down from an engineer needing two weeks to gather the required evidence.