LogisticsSourced
Case Study: DHL Group hires 40% faster after unifying its employer brand on Phenom
DHL Group Case StudySourced & dated by Case Study Desk
Key results
The challenge
DHL Group operated more than 200 disjointed career sites across multiple applicant tracking systems, lacking the integrated employer branding and consistent candidate experience needed to fill roughly 180,000 positions a year.
The solution
DHL implemented Phenom's Intelligent Talent Experience platform, consolidating its career sites, chatbot, CRM, campaigns, and analytics into one unified system integrated across separate ATSs and 28 languages.
“We're one of the world's largest and best employers. Our experience needed to match that.”
GPGail PantigVP Talent Acquisition and Employer Branding, DHL Group
The results, in context
DHL reported a 40% faster time to hire, reaching a 14-day time to hire, and 5x more quality job seekers per month. It consolidated more than 200 career sites down to 22.
Products used
Phenom Phenom Intelligent Talent Experience PlatformPhenom Career SitePhenom ChatbotPhenom CRM