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Product Management SoftwareSourced

Case Study: Scaling and solving problems with continuous development

Productboard Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Productboard
Industry
Product Management Software
Challenge
Engineers waited hours to merge against a 150-PR-a-day goal
Headline result
Productboard cut merge waits from 4-5 hours to about 45 minutes

Key results

45 min
Merge time
down from 4-5 hrs
~2 hrs
Saved per engineer
per month

The challenge

At Productboard, engineers were waiting 4 to 5 hours to merge their changes, with roughly 25 minutes of checks per pull request and a hard daily limit on the number of commits they could merge. Their goal was to merge around 150 pull requests a day.

The solution

Productboard adopted Mergify's merge queue to automate and coordinate merges, removing the manual bottleneck that limited how many pull requests they could land each day.

Mergify was the best fit at this point. It wasn't very complicated, and it solved the needs. It saved a couple of hours per engineer per month, a bunch of frustration and we resolved or bottleneck with the merge queue.

TN
Tomas Nekolny
Engineering Manager, Productboard

The results, in context

After adopting Mergify, Productboard could merge any pull request securely in about 45 minutes, down from 4 to 5 hours, and reported saving a couple of hours per engineer per month. Figures are quoted from Mergify's published Productboard story dated June 6, 2022.

Products used

Mergify Merge Queue