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Financial Services (Payments)Sourced

Case Study: PSCU deploys AppDynamics across 32 applications in six months to monitor 2 billion annual transactions

PSCU Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
PSCU
Industry
Financial Services (Payments)
Challenge
Standing up fast, unified monitoring across thousands of transactions to speed issue identification.
Headline result
PSCU deployed AppDynamics across 32 applications within six months, monitoring roughly 2 billion transactions a year for more than 900 credit unions, with individual applications going live in a single day versus several weeks.

Key results

32
Applications deployed
within six months
1 day
Per-application deployment
versus several weeks typical
2B
Transactions monitored annually
across 900+ credit unions

The challenge

PSCU, a credit union service organization supporting more than 900 credit unions and roughly 2 billion transactions annually, needed fast, unified monitoring across its .NET and Java applications to improve user experience and reduce the time to identify issues. Deployments across geo-redundant data centers had to be quick to keep pace.

The solution

PSCU deployed the AppDynamics APM platform across .NET and Java applications running in geo-redundant data centers. Teams assigned agents and load tested against a vendor the day after starting, standing up monitoring rapidly with minimal training.

As far as our application environment goes, getting AppDynamics was like walking into a room and turning the lights on.

ED
Earl Diem
IT Operations Manager, PSCU

The results, in context

PSCU deployed AppDynamics across 32 applications within six months, with individual applications going live in a single day compared with the several weeks typical of prior approaches. The organization also reduced mean time to acknowledgment from four hours while supporting more than 900 credit unions and roughly 2 billion transactions annually.

Products used

AppDynamics AppDynamics APM