Case Study: Reach grows monthly online submissions 325% year-over-year with Jotform Enterprise
Key results
The challenge
Reach is the United Kingdom's largest commercial publisher, reaching around 50 million monthly readers across titles including the Mirror and the Express. Its editorial teams needed a way to launch reader polls and surveys quickly and to pull results fast enough to use them in live coverage.
The solution
Reach adopted Jotform Enterprise, using its survey builder, Report Builder, and shared folders so editorial teams across titles could collaborate on polls and access results centrally.
“The ability to share folders provides an opportunity for a more streamlined operation. Being able to grab results quickly is also a strong benefit — we want our audiences to know the results of the survey they took part in, so this helps editorially.”
KWKristian WalshSenior Sports Editor, Reach
The results, in context
According to the published customer story, Reach recorded a 325% year-over-year increase in monthly online submissions and collected over 120,000 responses within an hour of breaking news about the European Super League. The publisher reaches roughly 50 million monthly readers.