Case Study: MCS Group cuts review costs 80% and compresses a two-month phase to two weeks

Key results

The challenge

A national insurance carrier faced complex litigation with numerous custodians at a medical facility. A previous vendor's approach was inefficient, requiring an estimated two-month identification phase just to determine scope and which custodians' data to collect.

The solution

MCS Group used RelativityOne to combine identification, collection, processing, and analytics into one unified workflow, eliminating redundant consulting steps while maintaining defensibility.

The results, in context

MCS Group reduced the document set by 97% (to 20,000 documents), cut processing time by 70%, and pinpointed 80 relevant custodians. The team completed the process in about two weeks versus the estimated two months, driving 80% cost savings for the client.

Products used