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Travel & Expense SoftwareSourced

Case Study: SAP Concur lifts pipeline 59% with an account-based advertising program on Demandbase

SAP Concur Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
SAP Concur
Industry
Travel & Expense Software
Challenge
Building a best-practice ABM program
Headline result
+59% pipeline, +57% deal size, +52% revenue

Key results

+59%
Pipeline
Increase
+57%
Deal size
Improvement
+52%
Revenue
Increase
+60%
Web visits
From targeted accounts

The challenge

SAP Concur's enterprise demand-generation team wanted to build a model account-based marketing program grounded in best practices rather than broad, untargeted outreach. The goal was to concentrate spend on a prioritized set of high-value accounts and measure the impact on engagement and revenue.

The solution

The team used Demandbase to prioritize target accounts and advertise to them consistently over a three- to four-month window, tracking web engagement and pipeline movement across the account list.

I wanted to build a model ABM program based on best practices. Demandbase really helped make that happen.

RO
Ryan Oliver
Senior Manager, Enterprise Demand Generation Marketing, SAP Concur

The results, in context

After consistently advertising to a prioritized set of accounts, SAP Concur reported a 52% increase in revenue, a 57% improvement in deal size, and a 59% increase in pipeline. Web visits from targeted accounts rose 60%, and account engagement increased between 51% and 95%.

Products used

Demandbase Demandbase OneDemandbase Advertising