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Case Study: Shortcut raises signup conversion 8% and triples experiment velocity with Chameleon

Shortcut Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Shortcut
Industry
Project Management Software
Challenge
Iterating on onboarding experiments quickly
Headline result
8% higher signup conversion rate

Key results

8%
Increase in account-created conversion rate
Signup flow experiment
3x
Increase in speed of experimentation
From one experiment a month to three or more
68%
Completion rate on 7-step product walkthrough

The challenge

Shortcut wanted to test onboarding and signup experiences quickly, but building and iterating on in-app flows in-house was slow. The team was limited to roughly one experiment per month.

The solution

With Chameleon Tours, Microsurveys, A/B testing, Launchers and Embeddable Cards, the product team created and validated experiences before committing engineering effort.

We increased the account created conversion rate by 8%, which is huge as that's the very first step users take with Shortcut.

JL
Jordan LaCount
Head of Product, Shortcut

The results, in context

Shortcut increased its account-created conversion rate by 8% and tripled its experimentation speed, moving from one experiment a month to three or more. A seven-step product walkthrough reached a 68% completion rate.

Products used

Chameleon ToursChameleon MicrosurveysChameleon A/B TestingChameleon LaunchersChameleon Embeddable Cards