Case Study: Ströer X reaches 75% WhatsApp application conversion with Recruitee
Key results
The challenge
Ströer X, a business-process-outsourcing and contact-center operator with over 7,000 employees across 37 contact-center locations and 130 sales hubs in Europe, ran high-volume recruiting on a previous tool that required formal change requests to add automation, limiting the team's flexibility.
The solution
Ströer X implemented Tellent Recruitee with WhatsApp Hiring, workflow automation, role-based permissions, and a Power BI integration.
“I've rolled out quite a few tools, but implementing Tellent Recruitee was one of the smoothest experiences I've had.”
MHMahdi HekmatVice President Agent Recruiting & Personalmarketing, Ströer X
The results, in context
WhatsApp Hiring generated 5,323 applications in seven months at a 75% conversion rate for applications started through the channel, cut the no-show rate by 10%, and saved the equivalent workload of one full-time employee.