Case Study Deskcasestudydesk.com
Beauty retailSourced

Case Study: How Ulta Beauty increased revenue 40% with Redis

Ulta Beauty Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Ulta Beauty
Industry
Beauty retail
Challenge
Rapid e-commerce growth outpaced legacy on-premise infrastructure and slow inventory calls.
Headline result
40% increase in revenue generation

Key results

40%
Increase in revenue generation
New Redis-powered online experience
99%
Reduction in inventory call time
From 2 seconds to 1 millisecond
4 weeks
To launch curbside pickup at scale
Across 1,450+ stores

The challenge

Ulta Beauty faced rapid e-commerce growth and needed to modernize its apps, moving from on-premise infrastructure to a cloud-based microservices architecture. Slow, third-party inventory calls limited real-time accuracy across its physical and digital channels.

The solution

Ulta Beauty migrated to Redis Cloud on Google Cloud, replacing third-party middleware with an in-memory back channel for inventory and building a unified cross-channel shopping experience. The approach let the team ship new capabilities quickly, launching curbside pickup at scale.

It's much cheaper as well, we obtain unbelievable savings by leveraging Redis Cloud on Google Cloud—not only to power the system, make it fast, and improve efficiency, but also to reduce costs.

OK
Omar Koncobo
IT Director, Ulta Beauty

The results, in context

Ulta Beauty reports a 40% increase in revenue generation through the new Redis-powered online experience and a 99% reduction in inventory call time, from two seconds to one millisecond. It launched curbside pickup at scale across its 1,450+ stores in four weeks.

Products used

Redis Redis Cloud (on Google Cloud)