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Case Study: How Virta Health reached 3x faster incident resolution with Sentry

Virta Health Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Virta Health
Industry
Healthcare Technology
Challenge
Reactive, ticket-driven error triage couldn't scale
Headline result
Virta Health reported 3x faster incident resolution after standardizing error monitoring on Sentry

Key results

3x
Faster incident resolution
3x
Growth in customers

The challenge

Virta Health grew quickly but lacked a scalable error-monitoring process. Its engineering team learned about issues through customer support tickets and manually triaged errors using log aggregation, a reactive workflow that could not keep pace with expanding services.

The solution

Virta implemented Sentry across its stack (React, React Native, Python, and Go), integrating with PagerDuty and Jira and using Release Health, Suspect Commits, and Discover for structured triage and real-time alerting.

Sentry is more than a canary in the coal mine. When we see errors come up, when I'm seeing something that I'm nervous about - I keep my eye on Sentry.

SA
Stephen Akinyooye
Senior Software Engineer, Virta Health

The results, in context

Virta Health reported 3x faster incident resolution and 3x growth in customers after standardizing error monitoring on Sentry. The figures are quoted from Sentry's published customer story and dated to when sourced, July 24, 2026.

Products used

Sentry Error MonitoringSentry Release HealthSentry Discover