Case Study: Zenfolio cut the work to identify and solve issues 5x with Logz.io
Key results
The challenge
Zenfolio, a photography website and business platform, generated log data across 40-50 servers that was previously time-consuming and inefficient to fetch, analyze, and troubleshoot. The company needed centralized, reliable log aggregation to resolve issues quickly and to identify security incidents, including DDoS attacks and abusive bot crawling.
The solution
Zenfolio adopted Logz.io for log management, giving its support, operations, and development teams 24/7 visibility into roughly 60 GB of daily log data. The team built dashboards to isolate errors and used log patterns to detect and mitigate a DDoS attack and to throttle bot activity from Yandex crawlers.
“Logz.io has allowed us to reduce time to resolution, improve customer support, and ultimately make our customers happier.”
BTBrian TomlinSenior Director of Development, Zenfolio
The results, in context
Zenfolio reported that the amount of work needed to identify and solve issues was reduced by at least five times, with log aggregation and analysis becoming faster and more reliable. The company credits Logz.io with reducing time to resolution and improving customer support.