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Case Study: Saving recruiters 12+ hours a week at Automattic

Automattic Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Automattic
Industry
Software
Challenge
Reduce time recruiters spent wrangling notes and submitting scorecards across a fully distributed, multilingual workforce.
Headline result
Automattic recruiters saved 12+ hours per week with Metaview, with a 92% satisfaction rate and 20 minutes saved per interview.

Key results

12+
Hours saved per recruiter per week
92%
Satisfaction rate among users
20 min
Saved per interview
notes and scorecard submission
53
Hours saved per month across recruiters

The challenge

Automattic operates a fully distributed workforce across 90+ countries, and recruiters spent significant time writing up interview notes and submitting scorecards. The manual effort slowed down the hiring workflow and pulled focus from candidate conversations.

The solution

Automattic adopted Metaview alongside Greenhouse and Google Meet to automatically capture interview notes and help recruiters fill in scorecards, including via Metaview's Assistant feature.

Recruiters save 20 minutes per interview from wrangling notes and submitting scorecards. Per month, that's 53 hours saved in total.

NM
Nitin Moorjani
Director of Talent Operations, Automattic

The results, in context

According to the published story, recruiters saved an average of 12+ hours per week, and Metaview earned a 92% satisfaction rate among Automatticians. The Director of Talent Operations reported that recruiters save 20 minutes per interview on notes and scorecards, totaling 53 hours saved per month across the team.

Products used

Metaview Metaview NotetakerMetaview Metaview Assistant