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Case Study: College Ave cuts document requests by 90%+ with Prove-powered fraud detection

College Ave Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
College Ave
Industry
Financial Services
Challenge
Verifying thin-file young borrowers against evolving fraud at scale
Headline result
College Ave built a layered fraud-detection system with Prove, reducing document requests by more than 90% and deciding 90% of applications in real time.

Key results

90%+
Reduction in document requests
90%
Of applications decided in real time

The challenge

Student lending applicants are often 18-19 years old with little to no credit history, making traditional data-driven models unreliable. Fraud was evolving through identity theft at scale, synthetic identities, and first-party fraud, while manual review and document-upload processes were slow, inconsistent, and hard to scale.

The solution

College Ave built a layered fraud-detection system with Prove as a core partner, combining Prove Verify and Trust Score with device-based verification, behavioral and intent-signal analysis, and continuous model adaptation.

What we've proven is that better fraud detection doesn't require more friction. If anything, the more precise your system is, the less friction you need.

KZ
Kumail Zaidi
Senior Director of Fraud, College Ave

The results, in context

The system reduced document requests by more than 90% and enabled real-time decisions on 90% of applications, eliminating multi-week manual review processes.

Products used

Prove Prove VerifyProve Prove Trust Score