Case Study: Designs For Health switches from DocuSign to SignNow and signs in two minutes
Key results
The challenge
Designs For Health, a research-backed nutritional-products manufacturer and distributor, had used DocuSign for two years to collect electronic signatures but found the service expensive and complex, including a limit on how many documents could be signed. The finance department needed a simpler service that could integrate with its NetSuite ERP system for confidential financial and medical documentation.
The solution
Designs For Health switched to SignNow for its NetSuite integration, aiming to lower cost, reduce complexity, and keep e-signing inside its ERP. The custom SignNow-NetSuite integration took the IT team about a week to complete. The accounting department uses SignNow to send between 50 and 100 vendor e-signature requests each month, including collecting new vendors' banking information.
“My department uses signNow significantly. Each month they send out between 50-100 requests to vendors to e-sign documents.”
GXGary XuChief Accounting Officer, Designs For Health
The results, in context
SignNow lets Designs For Health track a vendor's e-signature, collaborate on a document, and complete a signing cycle in about two minutes. The custom NetSuite integration took roughly a week, compared with the weeks or months other companies spend integrating document platforms with their ERP or CRM systems.