Clinical ResearchSourced

Case Study: Ora saves roughly 50% on eSignature costs after migrating to SignNow

Ora, Inc. Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Ora, Inc.

Industry

Clinical Research

Challenge

Expensive incumbent eSignature tool

Headline result

~50% lower eSignature cost

Key results

~50%

Lower eSignature cost

Same document volume

200+

Licensed seats

Deployed to date

The challenge

Ora, Inc., a clinical research organization in Andover, Massachusetts, had used a popular e-signature solution it was happy with but found it very expensive, which prompted the search for an alternative. Its requirements were transparent subscription pricing, 21 CFR Part 11 compliance to support clinical research, and a smooth migration from the prior tool.

The solution

Ora moved more than 200 licensed seats to SignNow, using it internally for onboarding paperwork and externally with clients, sponsors, and regulatory organizations. Preconfigured, reusable templates streamlined repetitive HR and hiring workflows, and SignNow met the organization's 21 CFR Part 11 compliance requirement.

“Today we are saving roughly 50% from what the previous solution provider used to charge us, with the same volume of documents e-signed.”
EL
Edward Leftin
Director, Information Systems, Ora, Inc.

The results, in context

Ora reports saving roughly 50% versus what its previous provider charged for the same volume of e-signed documents. SignNow is used both internally (about 75% of all e-signing invites) and externally (about 25%), and reusable templates saved hours of document-preparation time.

Products used

SignNow eSignatureSignNow TemplatesSignNow Audit trailSignNow 21 CFR Part 11 compliance