Case Study Deskcasestudydesk.com
Ecommerce / GamingSourced

Case Study: GOG sustains 99% deliverability at scale with GetResponse

GOG (Good Old Games) Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
GOG (Good Old Games)
Industry
Ecommerce / Gaming
Challenge
Maintain high deliverability while sending millions of emails monthly.
Headline result
GOG maintains a 99% deliverability rate while sending millions of emails monthly

Key results

99%
Email deliverability rate
millions of emails monthly
2M/hour
Email sending capacity
10,000
Extra customers reached per +1% deliverability
per 1M emails sent

The challenge

GOG (Good Old Games) needed to send high-volume email to millions of website visitors each month while maintaining exceptional deliverability. Previous email service providers could not handle its scale requirements.

The solution

GetResponse enabled onboarding through Assisted IP Warmup, provided a dedicated Customer Experience Manager, and delivered continuous platform improvements based on GOG's specific feedback and requirements, supporting a capacity of up to 2 million emails per hour.

Other companies don't work as closely with businesses as you do… you develop features based on our requirements that address our business needs.

KZ
Kamil Zukowski
Direct Marketing and Monetization Manager at GOG

The results, in context

GOG sustains a 99% deliverability rate while sending millions of emails monthly at a capacity of up to 2 million emails per hour. At its scale, GOG notes that for every 1,000,000 emails sent, a 1% increase in deliverability is equal to 10,000 more customers receiving the email.

Products used

GetResponse GetResponse MAXGetResponse Assisted IP WarmupGetResponse Dedicated Customer Experience Manager