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Case Study: Wurth MODYF lifts turnover 72% with GetResponse MAX

Wurth MODYF Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Wurth MODYF
Industry
Ecommerce
Challenge
Improve retention, promotional effectiveness, and customer segmentation.
Headline result
Wurth MODYF saw 46% more orders and a 72% increase in turnover through email automation

Key results

+72%
Increase in turnover
+46%
More orders
+30%
Increase in site visits
61%
Open rate on promo campaign

The challenge

Wurth MODYF, an ecommerce retailer of workwear, safety shoes, and accessories for B2B and B2C markets, wanted to boost customer retention, make promotional campaigns more effective, and manage customer segmentation more efficiently.

The solution

The team implemented GetResponse MAX, using list building, advanced automation, segmentation, abandoned cart recovery, and seasonal discount campaigns. Personalized contact segments and deliverability tooling supported ongoing promotional programs.

GetResponse offers us a wide range of features that help us get the most out of the emailing channel: database management and personalized contact segments, performance analysis, deliverability rates, and email design.

SF
Steve Forrer
Ecommerce Manager at Wurth MODYF

The results, in context

Wurth MODYF reported a 30% increase in site visits, 46% more orders, and a 72% increase in turnover. Individual campaigns performed strongly, including a promo campaign with a 61% open rate and an abandoned cart email with a 59% open rate and 11% click rate.

Products used

GetResponse GetResponse MAXGetResponse Marketing AutomationGetResponse SegmentationGetResponse Abandoned Cart Recovery