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Case Study: ListReports scales subscriptions 5X and cuts 2,000 plans to 10 with Ordway

ListReports Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
ListReports
Industry
Real Estate
Challenge
Manual, spreadsheet-heavy billing for complex plans blocked scaling.
Headline result
ListReports scaled subscription management for its customer base 5X and consolidated its billing plans from 2,000 in Stripe to 10 in Ordway while automating invoicing for 250,000 agents and 9,000 lenders.

Key results

5X
Subscription base scaled
customer base during engagement with Ordway
2,000 to 10
Billing plans consolidated
from Stripe to Ordway

The challenge

ListReports provides marketing tools for real estate agents and lenders, serving 250,000 agents and 9,000 lenders across split, channel, and group billing structures. Billing was highly manual, involving spreadsheets and workaround processes that made it difficult to scale.

The solution

Ordway simplified ListReports's product hierarchies and automated monthly invoicing, consolidating contracts into a unified system that bills varying plan structures and terms automatically.

By Ordway focusing on being our billing solution we can really focus on the things that drive our business and our customer forward.

AS
Ajay Shah
CEO and Co-Founder, ListReports

The results, in context

With Ordway in place, ListReports scaled subscription management for its customer base 5X and reduced the number of billing plans from 2,000 in Stripe to 10 in Ordway, with invoices now sent automatically.

Products used

Ordway Ordway Billing & Revenue Automation