Case Study: Ocrolus accelerates usage-based billing 90% and reclaims 18 days a month with Ordway
Key results
The challenge
Ocrolus provides document automation and analytics for financial services. Its previous billing platform, Zuora, struggled to support the company's complex usage-based contracts and deferred-revenue tracking. Financial systems were disconnected across Salesforce and QuickBooks.
The solution
Ordway automated Ocrolus's order-to-revenue process, handling usage-based contracts with templated product plans, prepayments, overages, and deferred-revenue calculations.
“With Zuora, we found that it was hard to get support from them. They didn't want to deal with the complexities that we had on our side and just wanted us to fit into their solution. But, Ordway has been fantastic and has supported us every step of the way.”
COConor O'DonoghueHead of Finance, Ocrolus
The results, in context
Ordway accelerated Ocrolus's monthly recurring billing process by 90% and saved the team 18 days per month in manual processes, accelerating the month-end accounting close.