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HealthtechSourced

Case Study: How May used Mixpanel to drive product improvements and fundraising

May Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
May
Industry
Healthtech
Challenge
May needed to understand which content kept parents engaged.
Headline result
Doubled user retention rate

Key results

2x
Retention rate doubled
After acting on a content-format insight found in Mixpanel
100,000+
Parents using the May app

The challenge

May, a Paris-based healthtech startup founded in 2020, serves parents through an app with 100,000+ users. The team wanted to understand what content and features actually drove ongoing engagement rather than relying on user interviews alone.

The solution

May used Mixpanel dashboards and reports to analyze content performance and inform its product roadmap, and shared those KPI reports with investors during fundraising. A specific content format was found to correlate with higher retention.

Mixpanel is an absolutely critical tool to understand what our users want, and therefore, what we should do to deliver on their needs.

AC
Antoine Creuzet
Co-founder, May

The results, in context

After producing more of the high-performing content format identified in Mixpanel, May doubled its user retention rate and reported double-digit monthly user growth. The app reached more than 100,000 parents.

Products used

Mixpanel DashboardsMixpanel Reports