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Case Study: mnml increases review generation 1226% after switching to Okendo

mnml Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
mnml
Industry
Apparel
Challenge
Generating more customer reviews without high costs or upsell pressure.
Headline result
Apparel brand mnml reports a 1226% increase in review generation after switching from Yotpo to Okendo Reviews.

Key results

1226%
increase in review generation
after switching from Yotpo to Okendo

The challenge

mnml, a fast-growing apparel brand, wanted to generate more customer reviews while avoiding the high prices and upsell pressure it had experienced with a prior review platform. The team was evaluating alternatives to Yotpo.

The solution

mnml switched to Okendo Reviews for user-generated content collection, citing the feature set required by high-growth retailers. The platform was adopted to scale review generation.

Okendo has all the features high growth retailers need, without the crazy prices and up-selling pressure that I have experienced from other review platform vendors.

NB
Nick Bowersox
Co-Founder, mnml

The results, in context

mnml reports a 1226% increase in review generation after switching from Yotpo to Okendo. The figure is quoted from the company's published Okendo customer story and dated to that source.

Products used

Okendo Okendo Reviews