Case Study Deskcasestudydesk.com
Okendo logoSourced evidence · 6 studies

Okendo: Customer Results & Case Studies

Customer marketing platform for Shopify brands, unifying Reviews, Quizzes, Surveys, Loyalty, and Referrals.

Verdict summaryUpdated July 24, 2026
+79%
conversion rate
$21.6M
incremental revenue
2,596%
ROI
Documented customersDr. Squatch, Bloom Nutrition, Dixxon, Terra Kaffe, Lectric eBikes, and mnml

Is Okendo trustworthy?

Case Study Desk indexes 6 published Okendo customer stories, each carrying at least one hard quantified result: Dr. Squatch reports a 79% higher conversion rate and 27x ROI on Okendo Reviews, Bloom Nutrition a 436% conversion lift and 18.75x ROI on Quizzes, Dixxon $21,645,695 in incremental revenue and 880.33% ROI on Loyalty, Terra Kaffe a 108x ROI on Loyalty & Referrals, Lectric eBikes a 2,596% ROI on Quizzes, and mnml a 1226% increase in review generation. Every figure is quoted from Okendo's own published customer story and dated to its source. These are the customers' own published claims, traced to a public URL and dated rather than independently audited.

What results do customers get?

$21.6M
incremental revenue
Dixxon, Okendo Loyalty
2,596%
ROI
Lectric eBikes, Okendo Quizzes
+436%
conversion rate
Bloom Nutrition, quiz engagers
108x
ROI
Terra Kaffe, Okendo Loyalty & Referrals

Who uses Okendo?

D
Dr. Squatch
Beauty & Personal Care
B
Bloom Nutrition
Health & Wellness
D
Dixxon
Apparel
T
Terra Kaffe
Food & Beverage
L
Lectric eBikes
Sports & Outdoors
M
mnml
Apparel

Okendo at a glance

CategoryReviews, UGC & Customer Marketing
Founded2018
HQSydney, Australia
DeploymentCloud / SaaS (Shopify app)
Documented studies6

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What is Okendo?
Okendo is a customer marketing platform for Shopify brands that unifies Reviews, Quizzes, Surveys, Loyalty, and Referrals to help brands collect user-generated content, personalize shopping, and grow repeat revenue.
What results do Okendo customers report?
Across the six sourced stories, customers report figures including a 79% higher conversion rate (Dr. Squatch), a 436% conversion lift on quizzes (Bloom Nutrition), $21,645,695 in incremental revenue from loyalty (Dixxon), a 108x ROI on loyalty and referrals (Terra Kaffe), a 2,596% ROI on quizzes (Lectric eBikes), and a 1226% increase in review generation (mnml).
Are these Okendo figures documented?
Each figure is sourced: it is quoted from Okendo's own published customer story and dated to that page. These are the customers' own published claims, traced to a public URL rather than independently audited by Case Study Desk.
Which brands use Okendo?
The documented stories cover Dr. Squatch, Bloom Nutrition, Dixxon, Terra Kaffe, Lectric eBikes, and mnml, spanning personal care, wellness, apparel, food and beverage, and outdoor mobility.
What products does Okendo offer?
Okendo offers Reviews, Quizzes, Surveys, Loyalty, and Referrals as a unified suite for Shopify brands. The sourced stories attribute results to specific products, such as Reviews (Dr. Squatch, mnml), Quizzes (Bloom Nutrition, Lectric eBikes), and Loyalty and Referrals (Dixxon, Terra Kaffe).