Case Study: PayPal cuts API time to first call to one minute with Postman
Key results
The challenge
PayPal wanted external developers to discover and invoke its APIs quickly, and internal engineers to test and collaborate under governance. Getting a developer from discovery to a first successful API call previously took hours.
The solution
PayPal standardized on the Postman Enterprise plan with SSO and SCIM provisioning, publishing a public Postman Collection and using Workspaces and mock servers so developers could explore and invoke APIs directly.
“Thanks to Postman it's possible to explore and invoke APIs in minutes. Postman creates an extremely seamless experience.”
SSSwapnil SaparPrincipal Engineer, PayPal
The results, in context
Time to first call dropped from hours to one minute and testing time fell from hours to minutes, while engineers on the Enterprise plan saved about an hour each week. PayPal's public collection was forked over 30,000 times and ranked #7 among top collections on the Postman Public API Network.