Case Study: How Gusto helped Snapbar scale multi-state hiring

Key results

The challenge

As Snapbar, a Seattle-based photo booth and corporate headshot company, expanded, co-founder and CEO Sam Eitzen needed to hire localized teams across Washington, California, Texas, New York, and Oregon. Navigating the state-specific processes for hiring remote W-2 employees became the company's biggest pain point. Eitzen and a newly hired HR manager were learning multi-state compliance largely from scratch.

The solution

Snapbar, a Gusto customer since December 2015, used Gusto as a resource for state-to-state compliance, onboarding, and benefits. Gusto helped submit documentation for opening in new states and digitized tax paperwork so it could be handed to the company's accountant. The company also used Gusto's onboarding tools, including automated offer letters and checklists, and enrolled employees in health and retirement benefits through the platform.

The results, in context

According to the published story, Gusto reduced Snapbar's state-to-state compliance processing time by 80% and saved 15 hours per month on payroll paperwork. Eitzen also estimated the company saved at least 100 hours on compliance research. The story describes onboarding and benefits enrollment as simplified across the firm's five-state, hybrid team.

Products used