Case Study: StorQuest cuts break-ins 30% and maintenance visits 50% with Rhombus
Key results
The challenge
The William Warren Group, known for its StorQuest Self Storage brands, operates more than 260 self-storage locations across the United States, ranging from urban drive-up units to multi-floor facilities. Its security posture was reactive, with gaps across a large and varied property portfolio.
The solution
StorQuest deployed Rhombus cloud cameras with proactive monitoring, real-time alerting, and remote troubleshooting to move from reactive to proactive security across its portfolio.
“Rhombus empowers the William Warren Group - StorQuest to redefine the self-storage experience with smart technology, proactive security measures, and elevated customer service across our properties.”
WFWenxuan FanManager of Data Intelligence & Strategy, William Warren Group - StorQuest
The results, in context
Since implementing Rhombus, StorQuest reduced break-ins by 30% and cut system maintenance visits by over 50% through remote troubleshooting. The company also reports 90% faster incident response, with local authorities able to respond to trespassing within as little as five minutes of detection.