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Health & FitnessSourced

Case Study: Sweatcoin observes a 15% uptick in customer retention using MoEngage advanced analytics

Sweatcoin Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Sweatcoin
Industry
Health & Fitness
Challenge
Manual engagement and shallow customer insight
Headline result
Gamified fitness app Sweatcoin used MoEngage analytics and push notifications to raise retention and campaign conversion.

Key results

28%
Average conversion on influencer campaigns
via push notifications
15%
Uptick in customer retention

The challenge

Sweatcoin needed to understand its users on a deeper level and automate manual customer engagement processes that spanned multiple teams. The team wanted actionable behavioral insight to guide campaigns instead of relying on manual work.

The solution

Sweatcoin adopted MoEngage's advanced analytics and push notification capabilities to surface behavioral insights and automate engagement. Analytics data guided targeting for influencer-driven push campaigns.

The best thing about MoEngage is its Analytics suite; it is intuitive and provides insightful data. The MoEngage team has been super helpful during the integration process and, even after, they've helped us streamline our processes.

RP
Rowan Pereira
Group Product Manager, Sweatcoin

The results, in context

MoEngage reports Sweatcoin achieved a 28% average conversion on influencer campaigns delivered via push notifications and a 15% uptick in customer retention. Figures are quoted from MoEngage's published case study and dated at review.

Products used

MoEngage AnalyticsMoEngage Push Notifications