Case Study: OpenTable saves 40 hours of work per week with Tines

Key results

The challenge

OpenTable's security team spent between 30 and 90 minutes manually processing each alert and preparing incident tickets across a range of security tools. The manual work limited how quickly the team could respond.

The solution

OpenTable used Tines to automate alert processing and incident ticket preparation, integrating with its EDR, firewall management, IDS, phishing simulation, and threat-intelligence tools through their APIs.

The results, in context

OpenTable found that the automation saved 40 hours of work per week, which the team described as essentially the workload of one person.

Products used