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Case Study: Tipalti hits $4M in pipeline and a 23X ROI with UserGems

Tipalti Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Tipalti
Industry
Software
Challenge
Scaling manual LinkedIn job-change tracking
Headline result
23X ROI in closed-won revenue and ~$4M in pipeline

Key results

23X
ROI in closed-won revenue
~$4M
Pipeline generated
since onboarding

The challenge

Tipalti's revenue team was tracking previous customers and champions who changed jobs by hand on LinkedIn, which limited the scale and speed of the effort.

The solution

Tipalti used UserGems to automatically detect job changes among past customers and enroll those contacts in pre-built Outreach sequences, applying its pipeline-generation playbooks.

The results, in context

Tipalti generated close to $4M in pipeline since onboarding UserGems and achieved a 23X ROI in closed-won revenue.

Products used

UserGems UserGemsUserGems Outreach integration