Case Study: Unifonic rebuilds engagement and lifts productivity with Culture Amp
Key results
The challenge
Unifonic lacked the infrastructure to measure employee engagement, relying on spreadsheets for performance management and having no mechanism to assess whether employee sentiment was changing over time. The gap became more pressing following COVID-19 and during the company's IPO preparation.
The solution
Unifonic implemented Culture Amp's engagement and performance management platform to enable continuous listening, real-time feedback analysis, and structured manager-employee conversations. The rollout spanned engagement surveys, goal setting, 1-on-1s, and development tools.
“Goal setting systems need to be simplistic, and they need to be fairly easy to monitor and track over time. I love that Culture Amp has sub-goals, and you can rate yourself against them.”
CCColin ChristieVP of People and Administration, Unifonic
The results, in context
Following the rollout, Unifonic recorded a 30% increase in sustained employee productivity, a 6% increase in leadership trust and communication, and a 9% increase in employee satisfaction.