Case Study: Westhaven Builders cuts expense errors 95% with Fyle
Key results
The challenge
Westhaven Builders, a Michigan-based construction company, managed 19 Visa and American Express cards. Manual expense handling led to errors and miscategorized expenses and made closing the books each month a lengthy process that took about 20 days.
The solution
Westhaven adopted Sage Expense Management (formerly Fyle) with text-to-expense receipt submission, credit-card reconciliation, an approvals workflow, and a Sage 100 integration. Employees submit receipts by text, and expenses are reconciled against card feeds.
“Sage Expense Management has completely transformed how we manage expenses—what used to take hours now takes minutes.”
TWTifany WunschlController, Westhaven Builders
The results, in context
According to the published customer story, Westhaven reduced errors and miscategorized expenses by 95% and cut the time to close its books each month from 20 days to 12 days. Expenses are reconciled in under 2 minutes, and 70% of receipts are submitted within 30 minutes via text.