Case Study: WHSmith delivers 132% more projects with monday.com
Key results
The challenge
WHSmith's Construction and Program Management Office worked from siloed project tracking that lacked cross-functional visibility. Previous systems could not provide real-time reporting and required waiting for four-hour data syncs before decisions could be made.
The solution
WHSmith implemented monday work management to centralize project tracking across International, Strategic, and Travel UK portfolios, with customizable real-time dashboards, guest access for external partners, and flexible templates replacing a fixed 19-week estimate.
“With monday.com, we can identify projects in the bag and pull out ones at risk based on presentation date or process status.”
MSMatthew SmithGroup Construction PMO Manager, WHSmith
The results, in context
monday.com reports a 132% increase in projects delivered and 20% more snags completed on time or early.