Higher Education & Public SectorSourced
Case Study: Texas A&M University System saves 300+ hours a month with Tines
Texas A&M University System Case StudySourced & dated by Case Study Desk
Key results
The challenge
The Texas A&M University System Cyber Operations team supports 11 universities and 8 state agencies and needed to scale security operations, including phishing triage and data enrichment, without additional hiring.
The solution
The team built case management and phishing-response workflows in Tines alongside Elastic, automating data pulling, enrichment, and Slack-driven analyst actions.
“With Tines and Elastic, you can build exactly what you need, the way you need it.”
BWBraxton WilliamsEngineering Manager, Texas A&M System Cyber Operations
The results, in context
The team reported saving more than 300 hours per month, with roughly 200 of those hours coming from automated data pulling, and a 99% reduction in incident resolution time. An automated workflow saved an average of 10 minutes per reported phishing email.
Products used
Tines Tines workflow automation