Case Study: Foundersuite reaches nearly every founder's inbox with the Nylas Email API
Key results
The challenge
Foundersuite, a fundraising and investor-CRM platform used by more than 100,000 companies, had built its own Gmail integration that repeatedly broke and consumed engineering time to maintain. Because it only supported Gmail, roughly half of its prospects who used Outlook were effectively unreachable.
The solution
Foundersuite replaced its in-house build with the Nylas Email API, giving it a single integration that syncs Gmail, Outlook, and other providers and handles authentication, OAuth, and engagement tracking. The integration has been in place since 2018.
“We tried building our own Gmail integration, and it was always having issues. It took a lot of engineering time to maintain. Moving to Nylas meant we could support both Gmail and Outlook users through one integration, reach virtually every founder on our platform, and get our engineers focused back on Foundersuite.”
NBNathan BeckordCEO, Foundersuite
The results, in context
Through one Nylas integration Foundersuite could support both Gmail and Outlook users, extending reach to the roughly 50% of prospects previously unreachable on Outlook. The platform serves 100,000+ companies whose users have raised more than $21 billion in capital, and engineers were freed from maintaining a custom email connection.