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Industry

SaaS: sourced results

Vendors and case studies with documented, sourced customer outcomes in SaaS.

Case studies

10 hrs
Saved per analyst, per week
SaaS

7shifts saved over 10 hours per analyst each week with Secoda

7shifts · Sourced July 31, 2025
20 hrs
saved per CSM monthly
SaaS

How Airmeet saved 20 hours per CSM monthly with Custify

Airmeet · Sourced July 27, 2026
+47%
User activation rate (relative)
SaaS

How Attention Insight Improved User Activation by 47% with Userpilot

Attention Insight · Sourced June 29, 2024
+20%
NPS increase
SaaS

How BeMyEye raised NPS by 20% with Custify

BeMyEye · Sourced July 27, 2026
2x
Agent productivity
SaaS

Canva doubles agent productivity and cuts manual WFM work with Assembled

Canva · Sourced July 27, 2026
55%
Increase in message opens
SaaS

Canva lifted message opens 55% using Braze Catalogs

Canva · Sourced July 23, 2026
$150K+
Upsell ARR in 4 weeks
SaaS

Chili Piper drives $150K+ in upsell ARR in four weeks with Chameleon in-app campaigns

Chili Piper · Sourced Sourced Jul 2026
79%
On-time delivery
SaaS

Clari lifts on-time delivery to 79% and makes software capitalization 50% more efficient with Jellyfish

Clari · Sourced July 27, 2026
+41 pts
Leadership-vision agreement
SaaS

Cogent turns culture into a competitive advantage with Culture Amp

Cogent · Sourced 2024
+100
Data team NPS
SaaS

Deputy boosts data accuracy and speed with dbt Cloud

Deputy · Sourced 2023
95%
employee adoption
SaaS

Dovetail cuts password support tickets in half with 1Password

Dovetail · Sourced Jul 2026
200%
Increase in average training time
SaaS

Drata grows training time 200% with 360Learning

Drata · Sourced July 24, 2026
6X
ARR growth
SaaS

Enable scales its revenue team 10x and grows ARR 6X with WorkRamp

Enable · Sourced July 24, 2026
91%
offer acceptance rate
SaaS

Entrata makes ~700 hires in 180 days at a 91% acceptance rate with LeverTRM

Entrata · Sourced July 2026
10%
YoY increase in healthy customer accounts
SaaS

Evisort launches Evisort Academy in six months and lifts healthy accounts 10% YoY with WorkRamp

Evisort · Sourced July 24, 2026
6 PRs -> 1
To provision an S3 bucket
SaaS

Figma reduces S3 bucket provisioning from up to 6 pull requests to one with Spacelift

Figma · Sourced July 27, 2026
-50%
churn rate reduction
SaaS

How Forecastr halved churn with Custify

Forecastr · Sourced July 27, 2026
2-3x
faster SOC 2 completion
SaaS

Formsort reaches SOC 2 2-3x faster and shortens its sales cycle with Secureframe

Formsort · Sourced July 24, 2026
80,000
Customers (from 500 in 5 years)
SaaS

Freshdesk scales from 500 to 80,000 customers on Chargebee

Freshdesk · Sourced Indexed July 23, 2026
20%
Increase in template adoption
SaaS

Freshworks improved feature adoption by 20% with Heap

Freshworks · Sourced July 23, 2026
100+
Hours saved
SaaS

ServiceTitan's journey to better performance through data

ServiceTitan · Sourced July 23, 2026
45%
retention improvement
SaaS

How Fuse Universal improved retention by 45% with Custify

Fuse Universal · Sourced July 27, 2026
$110,000+
Saved annually
SaaS

How Hownd cut CRM costs and saved $110,000+ a year with Close

Hownd · Sourced July 23, 2026
+60%
Audience engagement
SaaS

Kovai lifts audience engagement 60% and free-trial-to-paid conversions 30% with Wistia

Kovai · Sourced July 12, 2023
6 hrs
saved per week per CSM
SaaS

How Monograph saves 6 hours per week per CSM with Custify

Monograph · Sourced July 27, 2026
19
countries staffed via EOR
SaaS

MoEngage employs 50+ resources across 19 countries with Multiplier EOR

MoEngage · Sourced July 24, 2026
<7 min
test suite (from 60+ min)
SaaS

How Optimal Workshop runs its test suite in under 7 minutes on Semaphore

Optimal Workshop · Sourced January 21, 2020
380+ hrs
Manual effort saved
SaaS

Optimizely saves 380+ hours of manual effort on software capitalization data with Jellyfish

Optimizely · Sourced July 27, 2026
3.5 hrs
Saved per contract
SaaS

Paddle saves at least 3.5 hours per contract with Juro's Salesforce workflow

Paddle · Sourced 2023
2.5x
Data team output
SaaS

PartnerStack doubled data team output by 2.5x with Secoda

PartnerStack · Sourced October 6, 2025
2x+
User retention (7-12% to 20-30%)
SaaS

Pipefy more than doubles new-user retention with verticalized Chameleon onboarding

Pipefy · Sourced Sourced Jul 2026
2x
Revenue YoY
SaaS

How Printavo doubled revenue year over year with Close

Printavo · Sourced July 23, 2026
45 min
Merge time (from 4-5 hrs)
SaaS

Scaling and solving problems with continuous development

Productboard · Sourced June 6, 2022
+54%
inbound leads routed
SaaS

LeadIQ helps Rockset route 54% more inbound leads for faster speed to lead

Rockset · Sourced July 2026
+150%
Visit-to-meeting conversion lift
SaaS

Drift lifts visit-to-meeting conversion 150% with Twilio Segment and Engage

Drift · Sourced July 23, 2026
120%
YoY lead and traffic growth
SaaS

Amberscript reaches 120% YoY lead and traffic growth with region-focused SEO

Amberscript · Sourced July 23, 2026
14%
Conversion increase
SaaS

ShareGate lifted conversions 14% with BlueSnap localized checkout

ShareGate · Sourced Jul 2026
8%
Account-created conversion increase
SaaS

Shortcut raises signup conversion 8% and triples experiment velocity with Chameleon

Shortcut · Sourced Sourced Jul 2026
80%
retention rate
SaaS

How Sitejabber reached 80% retention with Custify

Sitejabber · Sourced July 27, 2026
95%
Lower database bill
SaaS

SMASHSEND cut its database bill 95% moving from AWS RDS to Neon

SMASHSEND · Sourced July 24, 2026
+300%
proactive outreach increase
SaaS

How Socialinsider tripled proactive outreach with Custify

Socialinsider · Sourced July 27, 2026
80%
Applications needing no app-level changes
SaaS

Squarespace migrates to CockroachDB with 80% of apps needing no code changes

Squarespace · Sourced 2023
3 days
Campaign setup, down from 4 weeks
SaaS

Superhuman cuts campaign setup from four weeks to three days with Iterable

Superhuman · Sourced July 23, 2026
+43%
expansion MRR increase
SaaS

How Survicate grew expansion MRR by 43% with Custify

Survicate · Sourced July 27, 2026
+300%
YoY job placements
SaaS

How TalentNet grew YoY job placements by 300% with Custify

TalentNet · Sourced July 27, 2026
40→27 days
Time-to-hire
SaaS

Teamleader cuts time-to-hire from 40 to 27 days with Recruitee

Teamleader · Sourced 2024
-25%
churn decrease
SaaS

How TestMonitor cut churn by 25% with Custify

TestMonitor · Sourced July 27, 2026
95 min
saved per engineer weekly
SaaS

Toast saves engineers 95 minutes a week with Postman

Toast · Sourced July 23, 2026
+30%
Sustained productivity increase
SaaS

Unifonic rebuilds engagement and lifts productivity with Culture Amp

Unifonic · Sourced 2024
93%
Questionnaires automated
SaaS

GitHub automates security questionnaires with Vanta

GitHub · Sourced July 2026
75%
Less compliance labor
SaaS

Perforce cuts compliance labor 75% with Vanta

Perforce · Sourced July 2026
2,000+ hrs
Saved annually
SaaS

Snowflake builds a self-service Compliance Center with Vanta

Snowflake · Sourced July 2026
90%
less time on manual CS tasks
SaaS

How Whale cut manual CS work by 90% with Custify

Whale · Sourced July 27, 2026
+40%
messages sent by users
SaaS

How Y Combinator lifted engagement 40% with PostHog experiments

Y Combinator · Sourced October 5, 2022
66%
participation rate
SaaS

Yousign reaches 66% webinar participation with Livestorm

Yousign · Sourced July 24, 2026